Technical Documentation

Becky Brooks has over 10 years of experience working as a Technical Writer in information technology, medical and automotive manufacturing, electrical, mechanical, and chemical engineering. In addition to being a Technical Writer, she has also performed business analysis tasks while working at various large corporations such as Ford Motor Company and Key Bank Corporation. 

Ms. Brooks has an effective knowledge of the following software programs: MS Office 2010-365, MS Office 2007, MS Office 2003, MS Windows XP, Visio 2010-2013, FrontPage 2002 and MS Expression Web, MS Outlook 2010-365, Lotus Notes, Lotus Sametime, PVCS, SharePoint and ClearCase, TechSmith SNAGIT 8.0 and Camtasia Studio 5.1, Adobe Dreamweaver, Photoshop, and InDesign CS3, Online Help systems experience with RoboHELP x5 and HTML x3.

Her experience with the software development life cycle (SDLC) has been in information technology and in engineering. She has created software requirements, design, and end user documentation to meet ISO and FDA standards for systems in both of these areas. In the past eight years, her abilities have been further extended to creating requirement and end user documentation for databases to meet Payment Credit Card Industry (PCI) and Sarbanes Oxley (S-Ox) standards. Ms. Brooks is an expert at directory structure management and she has successfully implemented directory structures using the following systems: PVCS, ClearCase, and SharePoint. Her website design experience extends from small businesses to corporations.

Becky is also excellent at working collaboratively with other technical writers and software engineers on projects that require interviewing SMEs, technology research and analysis. She has had experience in these areas working on site at corporations and recently she has begun to use video conferencing with Skype and WebEx to assist other parts of the country as well as Europe.





Copyright © 2016  Becky Brooks, 239.919.8341

www.professionalwritingservices.com  Naples, FL